Kindly read these terms and conditions carefully prior to making use of Our Service.
Interpretation and Definitions
Words commencing with a capitalised initial letter have specific meanings as defined in the subsequent clauses. The subsequent definitions maintain uniform meaning irrespective of whether they appear in singular or plural form.
Within the ambit of these Terms and Conditions:
These Terms and Conditions govern the utilisation of the Service and the agreement between You and the Company. They lay out the rights and responsibilities of all users in relation to Service usage.
Accessing and using the Service is conditional upon Your acceptance of and compliance with these Terms and Conditions. These terms are applicable to all visitors, users, and others accessing or utilising the Service.
By accessing or using the Service, You agree to be bound by these Terms and Conditions. If you disagree with any portion of these Terms and Conditions, You must abstain from accessing the Service.
You assert that You are over 18 years of age. The Company does not permit individuals under 18 to access the Service.
Utilisation of the Service also assumes Your acceptance and compliance with the Company's Privacy Policy. Our Privacy Policy outlines Our practices regarding the collection, usage, and disclosure of personal information when using the Application or Website. It informs You about Your privacy rights and legal safeguards. We ask that you review Our Privacy Policy prior to using Our Service.
By placing an Order for a Service Package, You affirm Your legal capacity to enter into binding contracts.
If You intend to place an Order for a Service Package, You might be requested to provide specific relevant information for Your Order, including Your name, email, phone number, credit card details, credit card expiration date, and billing information.
You declare and warrant that: (i) You possess the lawful right to use any credit or debit card(s) or alternative payment method(s) in relation to any Order; and (ii) the information You provide is accurate, truthful, and complete.
By submitting such information, You grant us the right to share the information with third-party payment processors to facilitate Order fulfilment.
We reserve the right to reject or cancel Your Order at any time for particular reasons, including but not limited to:
We retain the right to decline or cancel Your Order if there is suspicion of fraud or an unauthorised/illegal transaction.
Cancellation rights for purchased Services are contingent upon adherence to these Terms and Conditions.
Cancellation rights will not apply to Orders involving the following Services:
We consistently update Our Service offerings. Our Services may feature incorrect pricing, inaccurate descriptions, or unavailability. Delays may occur in updating information related to Services and in Our promotion on external websites.
The accuracy or comprehensiveness of any information, such as prices, product images, specifications, availability, and services, cannot be guaranteed. We reserve the right to modify or correct information, rectify inaccuracies, or remove omissions at any time without prior notice.
The Company reserves the right to amend prices prior to Order acceptance.
Quoted prices are in Great British Pound Sterling and may be revised by the Company subsequent to Order acceptance in the event of occurrences beyond the Company's control, including government actions, fluctuations in customs duties, increased foreign exchange expenses, and other factors. In such instances, You reserve the right to cancel Your Order.
All Service Packages purchased are subject to a one-time annual payment unless otherwise stated. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or via bank transfer.
Payment for offsetting services including the purchase of carbon credits will be invoiced based on the required level of offsetting required (i.e. full, partial, airline travel only etc) and will require full payment before credits are purchased. Carbon credit purchase certificates will be passed onto clients once transactions with issuing authorities have been completed. Our carbon credits are purchased from officially certified projects that are implemented in developing countries and are rewarded with Certified Emission Reductions (CERs), a type of carbon offset measured in tonnes of CO2 equivalent. The internationally recognised CERs are available for all companies to purchase to offset emissions.
Payment cards (credit cards or debit cards) are subject to validation checks and authorisation by Your card issuer. If we do not receive the required authorisation, We will not be liable for any delay or non-delivery of Your Order.
Subscription period
The Service or some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of Service Package and Subscription plan you select.
At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.
You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.
You shall provide the Company with accurate and complete billing information including full name, address, state, post code, telephone number, and a valid payment method information.
Should automatic billing fail to occur for any reason, the Company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
The Company, in its sole discretion and at any time, may modify the Service fees. Any Service fee change will become effective at the end of the then-current Subscription period.
The Company will provide You with reasonable prior notice of any change in Service or Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Service fee amount.
Excluding instances mandated by law, paid Subscription fees, Service fees, Consultancy fees, and offsetting fees are non-refundable.
Specific refund requests might be reviewed on a case-by-case basis and awarded at the Company's sole discretion.
Any promotions accessible through the Service might be governed by rules separate from these Terms.
Should You engage in any promotions, please review the relevant rules as well as our Privacy Policy. If the rules for a promotion conflict with these Terms, the promotion rules will prevail.
When You establish an account with Us, it is imperative that You provide Us with accurate, complete, and current information. Failing to do so constitutes a breach of these Terms, which may result in immediate termination of Your account on Our Service.
You hold the responsibility of safeguarding the password issued to access the Service, as well as for any activities or actions carried out using Your password, whether within Our Service or a connected Service.
You undertake not to disclose Your password to any third party. Promptly notify Us upon becoming aware of any security breach or unauthorised use of Your account.
Usernames should be unique should not conflict with the name of another individual or entity, or one that is not legally available for use. Similarly, the use of a name or trademark subject to the rights of another person or entity, except with proper authorisation, is prohibited. Additionally, usernames that are offensive, vulgar, or obscene are not permitted.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website, Service and Consultancy Tool for your own business purposes only. The Website, Service and Consultancy Tool includes specialist carbon reduction planning services provided by the Company.
You shall not share, sublicense, reproduce, distribute, modify, or create derivative works based on the Service or Tool.
You are solely responsible for the accuracy and integrity of the information you input into the Tool.
The Service, Consultancy Tool, and its original content (excluding content provided by You or other users), along with features and functionality, remain the exclusive property of the Company and its licensors.
The Service and Consultancy Tool are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.
Our trademarks and content may not be utilised in conjunction with any product or service without prior written consent from the Company.
You transfer all rights, title, and interest in any feedback You provide to the Company. If any issues render such assignment ineffective, You thereby grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to employ, reproduce, disclose, sub-license, distribute, modify, and exploit such feedback without restrictions.
Our Service may feature links to third-party websites or services not owned or controlled by the Company.
The Company exercises no control over, and assumes no liability for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through such websites or services.
We strongly recommend that You read the terms and conditions, as well as the privacy policies, of any third-party websites or services You visit.
We possess the right to terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including, but not limited to, breaches of these Terms and Conditions.
Upon termination, Your right to utilise the Service ceases immediately. If You desire to terminate Your Account, You can simply discontinue using the Service.
Despite any damages that may be incurred, the collective liability of the Company and any of its suppliers under any provision of these Terms and Conditions, as well as Your exclusive recourse for all matters previously mentioned, shall be confined to the actual payment made by You through the Service or 1.00 GBP if You haven't made any purchases through the Service.
To the maximum extent allowed by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever, including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, or loss of privacy arising out of or in any way connected to the use of or inability to use the Service, Consultancy Tool, offsetting services, third-party software, third-party hardware used with the Service, or otherwise in connection with any provision of these Terms. This applies even if the Company or any supplier has been advised of the potential for such damages and even if the remedy fails its essential purpose.
The Service is provided to You "AS IS" and "AS AVAILABLE," with all imperfections and defects, without any form of warranty. To the maximum extent permitted by applicable law, the Company, on its own behalf and on behalf of its affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, related to the Service, Consultancy Tool, Consultancy and Offsetting Services. This includes all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, along with warranties arising from course of dealing, course of performance, usage, or trade practice. Furthermore, the Company provides no warranty or assurance, and makes no representation of any kind, regarding the Service's suitability for Your needs, attainment of intended outcomes, compatibility, uninterrupted operation, adherence to performance or reliability standards, freedom from errors, or rectification of any errors or defects.
Without restricting the foregoing, neither the Company nor any of its providers makes any explicit or implied representation or warranty, including: (i) the operation or availability of the Service, or the information, content, and materials or products presented therein; (ii) the uninterrupted nature of the Service; (iii) the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) the absence of viruses, scripts, trojan horses, worms, malware, timebombs, or other harmful elements within the Service, its servers, content, or emails sent by or on behalf of the Company.
The laws of the United Kingdom, excluding conflicts of law principles, shall govern these Terms and Conditions, as well as Your usage of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Should You have any concerns or disputes regarding the Service, You undertake to initially seek informal resolution by contacting the Company.
Severability
Should any provision of these Terms be found unenforceable or invalid, that provision shall be modified and interpreted to fulfill its intended purpose to the greatest extent possible within applicable law. The remaining provisions shall continue in full force and effect.
Waiver
Except as explicitly stated herein, the failure to exercise a right or require performance of an obligation under these Terms shall not impede a party's future ability to exercise said right or demand performance. Additionally, waiving a breach shall not nullify the right to address subsequent breaches.
We retain the sole right to modify or substitute these Terms at any point at our discretion. In cases of substantial revisions, we will make reasonable efforts to provide at least 30 days' notice prior to the new terms taking effect. Determination of material changes lies solely within our discretion.
Continuing to access or use our Service post the implementation of these revisions signifies agreement to abide by the modified terms. If You do not agree to the revised terms, in full or in part, kindly discontinue using the website and the Service.
Should You have any inquiries about these Terms and Conditions, please reach out to us: